PRINCIPLES OF THE ORGANIZATION
Quality - Quality is one of the only features that never go out of style. Since its foundation, the company has put all its efforts together to make sure that clients are provided with the highest quality carpets and rugs.
Design - The company endeavors to bring the latest design trends to its clients: color, shapes, textures and materials, Ferreira de Sá’s taste and fondness for elegance and details have been leaving a unique imprint in the market for the past 70 years.
Promptness & Availability - Ferreira de Sá’s commitment towards its clients starts with the very first contact. Being a customer-driven company, no details are left at random and the service is always personalized and prompt.
Excellence - The Ferreira de Sá team is focused not only on meeting but also exceeding the clients’ expectations. Delivering a very high quality combined with customer service excellence is one of the company’s guidelines.
Flexibility - Once all carpets and rugs are custom-made, Flexibility is one of the most important characteristics of Ferreira de Sá products. The 100% made-to-measure concept is the key element for all the company’s creations and it is definitely what sets it apart from all that can be found in the market.
Innovation - Mastering 3 manual different production techniques, and having kept the ancient hand-weaving and hand-knotting looms that date from its foundation, Ferreira de Sá has always been in the forefront of innovation and has helped to develop, alongside with its partners and suppliers, some of the most advanced production techniques that exist nowadays (hand-tufting and robot-tufting).
Environmental consciousness - Ferreira de Sá is committed to helping our planet: from the usage of eco-friendly raw materials and non-polluting chemical products to recycling processes, the company follows a very strict policy and brings awareness to the topic.